Townsville security, data and property solutions

SheltonProperty Services
Privacy

Privacy policy

This page explains how information submitted through this website may be collected, used, stored, and managed.

Last updated: 19 September 2026

Information collected

Shelton Property Services may collect your name, phone number, email address, street address, service address, hire dates, enquiry details, booking notes, and other information you choose to provide through this website.

Technical information may also be processed by website hosting, security, analytics, email, and form handling services, such as device information, browser information, IP address, pages visited, and form submission records.

How information is used

Information is used to respond to enquiries, prepare quotes, review equipment hire requests, manage availability, contact customers about requested work, keep business records, and improve the website.

Street address details collected through equipment hire requests are used to understand the hire location, delivery or collection requirements, access conditions, and service suitability.

Storage and service providers

Website form and booking information may be stored in systems used to operate the website and business, including website hosting, storage, email, and administration tools.

Information may be processed by trusted service providers only as needed to run the website, deliver messages, manage bookings, protect the site, or maintain business records.

Website quote requests are routed through the NQ Web Designs Cramit relay and delivered by Resend. These providers and Vercel may process enquiry information outside Australia, including in the United States. The relay does not store enquiry message content in its activity records.

Disclosure

Personal information is not sold. It may be shared where required to provide the requested service, comply with legal obligations, protect the business, or work with contractors or service providers involved in the requested work.

Do not submit sensitive personal information unless it is necessary for the enquiry or booking request.

Access and correction

You can contact Shelton Property Services to ask about personal information held about you, request a correction, or ask for information to be deleted where it is no longer required.

Some records may need to be kept for legal, accounting, dispute, safety, or business administration reasons.

Privacy contact

For privacy questions, corrections, or deletion requests, contact Shelton Property Services.

Phone: 0400 457 068

Email: tj_shelton@hotmail.com

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